About Us

Our Virtual Assistants provide cost-effective, reliable support, helping your business grow with phone answering and admin services. Contact us for a personalized quote.

Virtual Office Support in Greater London

Formerly known as Direct Line Communication, we provide flexible virtual office support, seamlessly integrating into your team. Our Virtual Admin Assistants handle your administrative needs on a pay-as-you-go basis, saving you money by eliminating unproductive staff hours.

With decades of experience, we offer reliable, high-quality phone answering and admin services that are more professional and cost-effective than overseas call centers. Let us take care of your admin, so you can focus on growing your business. Contact us for a personalized quote.

See What Our Clients Say about our Virtual Office in Surrey

Our friendly service has impressed these individuals and local businesses!

  • My firm has been with 9to5 Virtual Office Limited since it began and about 15 years before that when it was known as Direct Line Communication. We have always been happy to have members of this company represent our firm in discussions with clients and would not consider instructing any other firm.
    Charlie Boston
  • I have been a long time customer before the rebranding to 9 to 5. I can't recommend them enough. Efficent, professional and reliable, everything you want from a team supporting your buisness.
    Luke Whitehouse
  • Helen and the girls have been looking after our calls for 20+years, Have never had any problems, always there to help and assist. Only ever had great service
    Declan - Supreme o Roofing
  • I have known Helen and her team for a number of years and have found them to be extremely efficient and accommodating. Would not think twice about recommending this company.
    John Munden - Delf Coldwear solutions
  • I needed someone to help me answer my calls while working & im so glad I found DLC.. Fantastic service & great team of girls, highly recommended,
    James - J & L Windows
Rated 5 / 5 based on Google Reviews. Share your thoughts, leave us a review.

Hello, my name is Helen and I founded 9to5 Virtual Office on 1st April 2023. (not as a joke)

Before that, the company was known as Direct Line Communication, which my mum, Sue, set up in July 1991. I joined DLC in 2002, initially working on reception, and later took over once my mum retired. We decided to rename the company so it felt more like my own venture: a true virtual office in Greater London.

By working on the phones—what we call front of house—I developed a thorough understanding of every side of the business. I enjoy front of house so much that I still answer the phones personally, alongside our two other receptionists, Jo and Chrissie.

 

Why 9to5 Virtual Office?

I’m Chrissie and I have had the pleasure of working with/for Helen for 19 years now.

We have such a good rapport between us in the office and it’s like a family working together and taking care of our clients. 

We pride ourselves on answering our client’s calls with a smile and making callers feel listened to.

Out of the office I love being with my family, friends and crafting for pleasure.

I currently have a gorgeous cat called Mia who makes me laugh most days.