FAQs

What is 9to5 Virtual Office Limited?

9to5 Virtual Office Limited is a company that provides virtual office services in London to individuals and businesses. They offer a wide range of services that help businesses establish a professional presence without the need for a physical office space.

What are the London Surrey virtual office services provided by 9to5 Virtual Office Limited?

Some of the virtual office services offered by 9to5 Virtual Office Limited include a prestigious business address, mail handling and forwarding, phone answering and forwarding,” and administrative support.

How can I benefit from using the virtual office services of 9to5 Virtual Office Limited?

By using 9to5 Virtual Office Limited’s services, you can benefit from having a professional business address, a dedicated phone number with call handling services, and administrative support, all without the need for a physical office space.

How can I contact 9to5 Virtual Office Limited?

A4: You can contact 9to5 Virtual Office Limited by visiting our contact page and using the contact information provided there. They also have a customer support team that can assist you with any inquiries.You can call our friendly team on 020 8408 7177

How much does it cost to use the virtual office services of 9to5 Virtual Office Limited?

The cost of using the virtual office services of 9to5 Virtual Office Limited can vary depending on the specific services and packages you choose. It is recommended to contact us directly for detailed pricing information.

Can I use 9to5 Virtual Office Limited's services for my personal address?

Yes, 9to5 Virtual Office Limited also offers personal virtual address services, which can be used as your mailing address for personal correspondence. You can have your mail forwarded to your preferred location within the UK only. Please also note that our address cannot be used for vehicle registrations.

Are the virtual office services of 9to5 Virtual Office Limited available globally?

We only work in GMT time, 9-5 office hours. We take on global customers we can help you with a phone answering service. We offer live answering between 9am-5pm GMT plus the out of hours answerphone service where messages can be forwarded the next working day.

Can I have my phone calls answered by a receptionist through 9to5 Virtual Office Limited?

Yes, 9to5 Virtual Office Limited offers phone answering services where a receptionist can answer your calls professionally on your behalf. You can customise call handling instructions to suit your preferences.

Are there any additional services provided by 9to5 Virtual Office Limited?

Yes, in addition to virtual office services, 9to5 Virtual Office Limited also offers additional services such as virtual assistant support, document scanning and mail forwarding.

Is there a minimum contract period for using the virtual office services of 9to5 Virtual Office Limited?

The Minimum contract period is 12 months.

When can I start using the service and how long does it take to set up?

Set up is usually within 24 hours. Once this is completed you can divert your calls to 9 TO 5 VIRTUAL OFFICE and we will answer to your specified requirements. Get in touch to arrange a session!

Do you provide a number that is exclusive to me?

Yes. We dedicate an exclusive number to each client. This number can be used for business communications including letterhead and business cards or for advertising and promotions. If you have an exclusive number you can simply forward your calls to us and they will be answered professionally and seamlessly by our receptionists. You can set this up with your phone provider or choose one of the call forwarding companies.

Can I upgrade or downgrade my service?

Yes. You have the flexibility to amend your service at any time. You can stay in charge of a service that meets your current requirements and budget. We will go where your business goes; that’s how virtual offices work.

Can you transfer calls to a staff member?

Yes. We are able to transfer calls to any number provided by you (mobile and landlines) to anywhere in the world.

Can you just take messages?

Yes. We are able to answer your call and explain you are unavailable (whether in a meeting or on a call), take a message with as much detail as required and text or email this to you instantly.

Are you able to make appointments for us?

Yes. This service is ideal for professionals that depend on appointments being made and kept up to date while they are working with their clients. Just provide us with access to your online calendar/booking system and we will keep your business moving.

If one of our clients asks a question are you able to answer it?

Yes. We can answer basic questions from information you provide to us. We can then assist your callers with details they require before we take a message or transfer the call to you.

What is the 9 TO 5 VIRTUAL OFFICE Call Answering Service?

9 TO 5 VIRTUAL OFFICE is a live telephone answering service where a friendly, professional receptionist answers your phone and handles your calls exactly as you require. Just like if you had your own receptionist in-house. In fact it is so real, clients will think we are sitting right in your office.

Can I forward my existing number to 9 TO 5 Virtual Office?

Yes. You are able to call forward any number to us such as an 0800 number or landline numbers or mobile numbers. Diverted calls are seamlessly answered by our receptionists in your company name or the greeting of your choice.

Can you answer calls I am missing whilst I am on another call ?

Yes. Our receptionists will take any calls you are missing. You may be on another call or simply unable to answer because you are busy at the time. Our receptionists will take detailed messages and send them to you instantly by text or email.

Are you able to answer only some of our calls?

Yes. This is referred to as call overflow. Many businesses only want the calls to be answered when they are unable to, for example, when you are at lunch, on another call or simply because you have too many calls at one time. You can also have calls diverted after they have rung a certain number of times or if all your lines are busy. Never miss that important call again.