Privacy Policy

Last Updated: August 2026

At 9 to 5 Virtual Office, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how information is collected through our website, how it is used, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using this website, you agree to the practices described in this Privacy Policy.

Who We Are

Website: https://9to5virtualoffice.co.uk/

Email: info@9to5virtualoffice.co.uk

If you have any questions about this Privacy Policy or how your information is handled, please contact us using the email address above.

Information We Collect

When you use our website, we may collect the following information:

Information You Provide

If you complete a contact form or request information, we may collect:

  • Your name
  • Email address
  • Telephone number
  • Company name (where applicable)
  • Any information you choose to include in your message

You should only provide information that is relevant to your enquiry.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time and date of your visit
  • Referring website
  • General usage statistics

This information helps us understand how visitors use our website and improve the user experience.

How We Use Your Information

We use the information collected through this website to:

  • Respond to your enquiries
  • Provide information about our services
  • Improve the performance and usability of our website
  • Monitor website traffic and visitor behaviour
  • Maintain the security of our website
  • Comply with legal obligations

We only use your information where we have a lawful basis to do so under UK GDPR.

Contact Forms

If you submit an enquiry through our website, the information you provide will only be used to respond to your enquiry and provide the services or information you have requested.

We will not use your details for unrelated marketing without your consent.

Cookies

Our website uses cookies to improve your browsing experience and ensure the website functions correctly.

Cookies may be used to:

  • Remember your preferences
  • Improve website functionality
  • Measure website performance
  • Analyse visitor behaviour
  • Enhance security

Where required by law, we will ask for your consent before placing non essential cookies on your device.

You can manage or withdraw your cookie preferences at any time using our cookie consent tool.

Analytics

Our website may use analytics services, such as Google Analytics, to help us understand how visitors interact with our website.

Analytics data is collected anonymously wherever possible and may include:

  • Number of visitors
  • Pages viewed
  • Time spent on pages
  • Traffic sources
  • Device types

This information helps us improve the website and the services we offer.

Third Party Services

Our website may include links to third party websites or use trusted third party services, including:

  • Website hosting providers
  • Analytics providers
  • Cookie consent platforms
  • Embedded maps
  • Email services

These third parties have their own privacy policies and we encourage you to review them before providing personal information.

Data Security

We take appropriate technical and organisational measures to protect the information collected through our website against unauthorised access, alteration, disclosure or destruction.

While we work hard to protect your information, no method of transmitting information over the internet can be guaranteed to be completely secure.

How Long We Keep Your Information

We only retain personal information for as long as necessary to:

  • Respond to your enquiry
  • Fulfil our legal obligations
  • Resolve disputes
  • Maintain appropriate business records

Information is securely deleted when it is no longer required.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Restrict how your information is processed
  • Object to certain types of processing
  • Request a copy of your personal data
  • Withdraw consent where processing relies on consent

To exercise any of these rights, please contact us using the email address provided above.

International Transfers

Where information is processed outside the United Kingdom, we will ensure that appropriate safeguards are in place to protect your personal information in accordance with UK GDPR.

Children’s Privacy

This website is not intended for children under the age of 16 and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our website.

Any updates will be published on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

9 to 5 Virtual Office

Email: info@9to5virtualoffice.co.uk

Website: https://9to5virtualoffice.co.uk/

Complaints

If you are unhappy with how we have handled your personal information, we would appreciate the opportunity to address your concerns first.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.

Website: https://ico.org.uk/

Telephone: 0303 123 1113

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